The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
The Area Supervisor is responsible for managing the daily scheduling of the ROI Specialists at specified client sites. The Area Supervisor will act as the liaison between MRO and Client Management staff to ensure that all ROI activities are compliant with established client policies, federal and state regulations and are completed in a timely manner.
RHIT or RHIA preferred
Onsite Position
Candidate will travel between the below locations:
Mount Zion Hospital
ROLE: The ROI Client Services Specialist is responsible for fielding inbound inquiries regarding release of information (ROI) requests for medical records while maintaining consistent excellent customer service standards. The ROI Client Services Specialist provides issue resolution, status updates concerning requests for medical records, and posts corrective actions in the corporate database to facilitate timely release of information processing. The ROI Client Services Specialist will work within ROI Online and various Electronic Medical...
The Area Supervisor is responsible for managing the daily scheduling of the ROI Specialists at specified client sites. The Area Supervisor will act as the liaison between MRO and Client Management staff to ensure that all ROI activities are compliant with established client policies, federal and state regulations and are completed in a timely manner.
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
This is a fully on-site role located in Doylestown, PA.
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
- This is an onsite position in Layton, UT.
- $1,000 sign on bonus
To provide quick, efficient, and proficient means for the management and release of protected health information (PHI) to multiple healthcare facilities. The Disability Account Manager will serve the role of evaluating records to complete requested disability paperwork to whom is a direct contact to both the patient and the medical facility and will provide the necessary documentation in order for the patient to be relieved from work on both Short & Long Term basis.
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
$1,000 sign on bonus
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
The Regional Operations Manager is responsible for overseeing the daily operations of ROI functions across all sites, client communication, project management, strategic planning, budgetary performance, staffing and recruiting. The position requires effective written and verbal communication with direct reports, colleagues and clients.
The Regional Manager will act as the liaison between MRO Corporation and Client Management to ensure that all contracted service level responsibilities, as well as, medical record request processing is compliant with established company goals, client policies, federal / state regulations and are completed in a timely manner.
- Preferred candidate to...
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
Under the direction of the Director of Learning Solutions & Delivery, the Learning Business Partner (LBP) will directly support the MRO Clinics ROI AND Forms Exchange lines of business leaders and other stakeholders to design, deliver, and identify learning and training initiatives. This role will design and develop comprehensive talent development programs, including onboarding, soft skills, technical skills training, and continuous learning initiatives. The LBP will create training materials such as manuals, presentations, and digital resources to ensure employees are proficient on various platforms. This individual will employ a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure the maximum effectiveness of training...
The ROI Specialist – Local Travel is responsible for providing support at various client sites for the Release of Information (ROI) requests for patient medical record requests*
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
- This is an onsite position in Las Vegas, NV
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
The Site Supervisor is responsible for managing the daily scheduling of the ROI Specialists at specific client site. The Site Supervisor will act as the liaison between MRO and Client Management staff to ensure that all ROI activities are compliant with established client policies, federal and state regulations and are completed in a timely manner.
- This is an onsite position in Odessa, TX
- $1,000 Sign on Bonus
The ROI Account Manager is responsible for providing timely management of medical records requests for assigned healthcare facilities while providing world class customer service to customers and clients. The ROI Account Manager reports to their team lead.
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
The Implementation Application Senior Analyst facilitates the effective deployment of Curation technologies with our partners, providing support to internal and external teams in accordance with the evolving requirements of the organization.
The Remote Solutions Admin- STAT is responsible for fielding inbound inquiries regarding release of information (ROI) requests for medical records needed within a 1 hour time frame, while maintaining consistent excellent customer service standards. The Remote Solutions Admin- STAT provides issue resolution, status updates concerning STAT requests for medical records, and posts corrective actions in the corporate database to facilitate timely release of information processing. The Remote Solutions Admin- STAT will work within ROI Online and various Electronic Medical Systems.
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
This position requires at least 1 year of Epic EMR experience
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
The ROI Specialist – Local Travel is responsible for providing support at various client sites for the Release of Information (ROI) requests for patient medical record requests*
We are seeking an experienced Senior Security Advisor, Identity to join our internal security team and lead our Identity and Access Management program across the enterprise. This is a high-impact, hands-on role where you will shape the strategy, drive delivery, and act as the subject matter expert across IAM, Identity Governance and Administration (IGA), and Privileged Access Management (PAM). Operating within a complex healthcare environment, you will work closely with clinical, operational, and technology stakeholders to ensure our identity controls meet both regulatory requirements and the security standards expected of a modern health organization. You will own the roadmap, lead vendor relationships, and embed robust identity...
As a Principal AI Engineer at MRO, you will own the technical vision and implementation of AI capabilities that power our healthcare software products. You will design and build production AI systems — RAG pipelines, LLM integrations, human-in-the-loop workflows, and model quality frameworks — while setting the engineering standards other teams build against.
This is a hands-on technical leadership role. You will work closely with architecture, product, data engineering, and engineering teams to translate complex healthcare workflows into scalable, accurate, and compliant AI solutions. You bring deep AI/ML engineering experience, know how HIPAA applies to the systems you build, and have owned AI product quality end-to-end...
This role owns the operational and security backbone of MRO’s AI tooling — the cloud and DevOps foundation that lets AI tools and platforms roll out quickly, securely, and cost-effectively across the organization. The center of gravity is hands-on: provisioning and configuring AI tools and platforms like Claude and MS Copilot, managing AI cloud resources, monitoring tool health and cost, and building the analytics that track adoption and ROI.
On the security side, the emphasis is on enabling safe...
The AI Solutions Architect is an experienced, hands-on builder, consultant, and enabler — embedded with MRO’s business units to deliver white-glove AI enablement, bespoke workflow engineering, solution consulting, and training. The role pairs direct, roll-up-your-sleeves delivery in assigned business areas with curation of the AI capabilities and context layer (prompt libraries, skills, resource libraries, and workflows) that amplify team effectiveness across the entire org.
The AI Solutions Architect will dive in with...
The ROI Specialist – Local Travel is responsible for providing support at various client sites for the Release of Information (ROI) requests for patient medical record requests*
This position requires frequent travel throughout the Philadelphia, PA area and surrounding region.
The Quality Analyst provides direct assistance to the ROI Account Manager and is responsible for reviewing, processing, and releasing medical records in a variety of mediums (i.e. mail, fax, email, etc.). The Quality Analyst reports to their Team Lead, Providing and logging detailed and accurate information on each file/chart processed in accordance with MRO Clinics policies/procedures.
- Updating and maintaining an accurate Accounting of Disclosures for all activities and processes associated with medical records requests.
- Providing world-class customer service to patients and clients while ensuring patient privacy.
- Handling high call volumes while maintaining a high level of service and...
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
This is a fully on-site position.
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
- This is an onsite position in Grand Rapids, MI
Reporting to the Chief Legal Officer (CLO), the VP, Chief Compliance Officer, (CCO) will be an integral part of MRO’s compliance and legal team during a critical and exciting time in the company’s growth.
The VP, CCO will provide strategic leadership on compliance issues that affect the organization and its clients and will serve as a trusted advisor to the CLO, the Executive Leadership Team (ELT), and the Board of Directors. Day-to-day, the VP of Compliance will be the driving force behind the ongoing success of the Compliance and...
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
This position is fully remote. Must be located in MST or PST
This position requires at least 1 year of Epic EMR experience
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
- This is an onsite position in Colorado Springs, CO
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
- This is an onsite position in Slidell, LA
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
This is a fully on-site position.
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
- This is an onsite position in Lafayette, LA with local travel
- Candidate is required to work on-site at client sites throughout the New Orleans, LA area
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
- This is an onsite position in Reno, NV
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
- This is an onsite position in portland, OR.
The Advisor, Technical Implementation is a role within our Enterprise Implementation organization supporting integration and software implementations. This role is responsible for data analysis, configuration, testing, and troubleshooting of our various applications supporting healthcare interoperability. The successful incumbent will understand how to transform and configure healthcare data from our customers into our various solutions using HL7, FHIR, and other healthcare interoperability technologies. In addition, their technical aptitude and ability to understand how to resolve customer issues will directly lead to satisfied customers and business success. This is a customer-facing position, so great interpersonal and communication skills are a must.
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
The Senior Director of Enterprise Systems & Infrastructure provides strategic leadership and operational oversight for the organization’s core technology environment that supports internal business operations and enterprise technology services. This role is responsible for ensuring the reliability, scalability, security, and resiliency of the company’s infrastructure, network services, database platforms, disaster recovery capabilities, and corporate business applications.
Reporting to the VP of Technology Operations, this leader drives the maturity and performance of the enterprise technology foundation while aligning...
The ROI Specialist – Local Travel is responsible for providing support at various client sites for the Release of Information (ROI) requests for patient medical record requests*
This position requires travel between West Chester, PA and Norristown, PA