Ensure proactive preparation and execution of Internal Quality Audits and perform review of client’s Quality Assurance Report.
- IQA Reviews
- Prepare review, data extraction, and responses to Leadership
- Track completion of audit follow-up
- Lead the selection of audited data
- Train and coach designated audit participants in good workflow and policy/procedure practices both in ROI and the Epic EMR platforms.
- Maintain the SOP as well as audited data and participants.
- Experience with Epic Release Module and Release of Information required.
Execute the client audit program
- Prepare for client audits
- Prepare audit responses
- Track completion of audit follow-up
Lead the Quality Workflow, System Improvements, and Employee Training
- ROI Online Procedures
- Epic Enterprise Procedures
- ROI Specialist Education and Training
Maintain Compliance in key Quality Systems
- Assure ROI Quality compliance with applicable federal, state and local regulations as well as corporate and client policies. Communicate all identified compliance and quality risks to manager.
- Review SOPs, protocols, reports and other quality and regulated records involving technically complex issues and processes for accuracy and compliance with all applicable regulations and internal policies.
- Maintain written records of all audits and inspections as required and may sign records documenting the performance.